The first thing to remember is that we have a common bond with our clients/patients, because we are all affected in one way or another. The presenter, Dr. Richard Mollica recommends how to prepare for and respond to the emotional and physical effects when working with survivors of torture and trauma. In addition, the webinar, addresses emergency preparedness and how agency staff can assist clients with their physical and psychological needs when an emergency occurs. The presentation slides and supplemental guides are also available.