“The National Resource Center for Organizational Improvement (NRCOI) offers a process and a set of guides child welfare agencies can use, in conjunction with community collaboratives, to assess and enhance their service array. The documents provide an overview description of the process, and include the actual methods used to assess the service array, report the results, and prepare a resource development plan.” – Publisher’s description CONTENTS Assessing and Enhancing the Service Array in Child Welfare (2 page fact sheet) A Full Service Array in Child Welfare (chart of 96 services in 5 categories) and Sample Completed Worksheet The Service Array in Child Welfare (complete description of the five steps; and service sheets for rating each individual service, 129 pages) Transparencies of service sheets to use for group process of assessing individual services Instructions for Rating the Services Report #1 – Reporting the individual service ratings Report #2 – Conclusions: The five categories of services Report #3 – Summary matrix Preparing a Resource Development Plan (instructions and forms) Materials needed for Service Array Training Service Array Training – slides
