“The objective of this toolkit is to aid providers in practical application of the Cross-Cultural Clinical Practice Guidelines. It introduces the basic fundamentals of cross-cultural practice and offers steps and processes essential to delivering quality care to culturally diverse populations. … This toolkit is tailored for physicians or clinicians who: – Work in primary-care practice settings that serve culturally diverse Medicaid populations. – Have participated in some basic cross-cultural training workshop or program. – Seek to enhance delivery of quality of care across all populations served by their practice. The Cross-Cultural Clinical Practice Guidelines offer guiding principles that serve as standards for improving the patient-physician interaction during the clinical encounter. The information contained is intended to be adapted over time.” – Publisher’s description CONTENTS I. Introduction and Rationale II. Overview of Health Disparities III. Cultural Considerations in Health Care IV. Clinical Assessment Processes V. Treatment Planning and Adherence VI. Patient Communication and Education VII. Clinical Decision-Making VIII. Organizational Supports and System Tools APPENDICES