Offers step-by-step guidance to mentoring program administrators to evaluate their program services, the optimum number of volunteers, and the availability of future funding. Systematic evaluation documents what a program is doing most effectively, provides a baseline for goal setting, and serves as a foundation for building and maintaining community support. Program administrators get information on: (1) getting the evaluation process started, including securing necessary authorization, identifying who should be involved, setting goals, and determining a schedule of evaluation activities; (2) reaffirming the program’s mission, goals, and target population and assessing community consensus; (3) developing and using a logic model to focus the evaluation; (4) selecting an evaluation design, including deciding what, who, and when to measure; (5) choosing a data collection method and comparing data to national, state, and local indicators; (6) gathering demographic and follow-up data while maintainingconfidentiality; (7) learning from the data using standard statistics and more sophisticated analyses; and (8) presenting and applying lessons learned. Using this workbook, program administrators will be able to collect solid information to share with staff, clients, and potential funders and to shape the future direction of their programs.
