This comprehensive manual was developed to assist agencies working with refugee parents. BRYCS interviewed 28 agencies in 13 states to learn more about their strengths, challenges, and promising practices. The manual includes components such as detailed profiles of each agency interviewed, a summary report of trends and practices of all agencies, program development and evaluation guidelines, as well as guidelines for programs for refugee parents of adolescents. It also includes an extensive list of resources. This manual provides essential instruction in program evaluation and development and identifies promising practices, trends and resources instructive to organizations working with newcomer families.