Provides policy guidance to United States federal agencies on the application of Title VI of the Civil Rights Act of 1964, which prohibits national origin discrimination against individuals with limited English proficiency (LEP). In particular, the policy guidance document sets forth general principles for agencies to apply in developing guidelines for services to LEP individuals. In addition, the document provides background about Title VI, definitions of key terms, relevant Supreme Court interpretations, and a discussion of difficulties that immigrants, some children of immigrants, and other non-English- or limited-English-proficient individuals have gaining access to the services and benefits for which they qualify.