Office for Civil Rights Case Processing Manual (CPM) This manual contains the procedures used by OCR to investigate and resolve cases of alleged discrimination. Language(s):English Resource Type(s):Instructional Material Publisher/Producer: Washington, DC: U.S. Department of Education Publication Date: 2010 Pages: 38 Author(s):Office for Civil Rights (OCR) Availability:http://www2.ed.gov/about/offices/list/ocr/docs/ocrcpm.html